Tamagawa Japanese Language Institute

Introduction

Tamagawa Japanese Language Institute (玉川日本語学院) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and address when you register for courses
• Educational Information: Previous Japanese language experience, JLPT level, and learning goals
• Payment Information: Billing details for course enrollment (processed securely through our payment partners)
• Usage Data: Information about how you interact with our website and online learning platform

How We Use Your Information

We use the collected information for:

• Processing course registrations and managing student accounts
• Providing educational services and course materials
• Communicating about classes, schedules, and important updates
• Improving our teaching methods and course offerings
• Sending promotional materials about new courses (with your consent)
• Complying with legal obligations and protecting our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information. We may share your information with:

• Our instructors and staff for educational purposes
• Payment processors for transaction processing
• Service providers who assist in operating our website and services
• Legal authorities when required by law

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Location: Bhaluka, Mymensingh, Bangladesh

Agreement to Terms

By accessing or using the services of Tamagawa Japanese Language Institute (玉川日本語学院), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Course Enrollment

• Students must complete the registration process and pay applicable fees before attending classes
• Course availability is subject to minimum enrollment requirements
• We reserve the right to cancel or reschedule classes with advance notice
• Students are responsible for attending classes regularly and completing assignments
• Course materials are provided for personal educational use only

Payment Terms

• Course fees must be paid in full before the course start date unless a payment plan is arranged
• All fees are in Bangladeshi Taka (BDT) unless otherwise specified
• Payment methods include cash, bank transfer, mobile banking, and credit/debit cards
• Late payment may result in suspension of access to classes and materials
• Course fees are non-transferable to other students

Refund Policy

• Full Refund: Available if cancellation is made at least 7 days before course start date
• 50% Refund: Available if cancellation is made 3-6 days before course start date
• No Refund: For cancellations made less than 3 days before start or after course begins
• Refunds are processed within 14 business days of approval
• Administrative fees may apply to refund processing

Student Conduct

Students are expected to:

• Treat instructors, staff, and fellow students with respect
• Attend classes punctually and participate actively
• Complete assignments and homework on time
• Not disrupt classes or engage in inappropriate behavior
• Not share course materials with non-enrolled individuals
• Follow all institute policies and guidelines

Intellectual Property

All course materials, including but not limited to textbooks, handouts, videos, and online content, are the intellectual property of Tamagawa Japanese Language Institute or licensed third parties. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

Certificates and Credentials

• Certificates are issued upon successful completion of course requirements
• Minimum attendance of 80% is required for certificate eligibility
• Students must pass all assessments with a minimum score as specified
• Certificates are issued in the student's registered name only
• Lost certificates may be replaced for a fee

Limitation of Liability

Tamagawa Japanese Language Institute is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount of fees paid for the specific course in question.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us at:
Email: [email protected]
Location: Bhaluka, Mymensingh, Bangladesh
Phone:+8801799750778